The Role of Design Sprints in Service Design

Design Sprints

As the world of software and artificial intelligence (AI) continue to evolve, so too must the way in which we design solutions for these ever-changing fields. This is where design sprints come in.
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How Wovenware Does it

Effective Design Sprints for Better Software and AI Solutions

As a design-driven AI and software engineering consulting firm, we put people first in everything we do. We craft clarity, discovery insights, surface opportunity and then craft products, platforms, services and experiences that empower users and drive business results. This begins with an Innovation Sprint that very rapidly determines the validity and relevance of a solution before costly resources are spent on creating an end-product.

Before writing the first line of code

Using Design Sprints to Quickly Gain Confidence in a Solution

Using an approach from Google Ventures, Wovenware’s Service Design practice takes four intense days to accelerate thinking around a potential solution, prototype it and very rapidly test its feasibility. The whole process can take 1-4 weeks.

Consider the following benefits of an innovation Sprint.

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Confidence in Deliverables

With an Innovation Sprint, companies can begin to dip their toes in AI before making a long-term commitment, in terms of the time, resources and expense that these projects typically require. These short-term AI projects allow companies to establish a proof-of-concept and determine if AI is the right approach to solving their business problems.

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Better Insights

When an Innovation Sprint is conducted, companies get real-world feedback as to whether an AI or other digital transformation solution will meet end-user needs and how it can be adapted to boost the user experience very rapidly. It brings an abstract idea to life and uncovers real-world sentiments.

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Clarity into User Needs

Through a process of discovering unmet needs, defining insights and prototyping through Design Sprints, companies receive clarity around the end-to-end experience of users and can understand if the solution will meet those specific end-user needs.

Using the voice of our customer as a north star

Learn how organizations benefit from Innovation Sprints

An Innovation Sprint allows us to test hypotheses and the value behind a solution very quickly, before it goes into development so that we can pivot and avoid risk early. It is how we provide decision- making confidence.

Check out our insights and examples of how other companies have benefited from Wovenware’s service design approach.