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Creating a corporate culture for digital transformation

Digital Transformation Requires the Right Corporate Mind-Set

In an article that I recently wrote for the Forbes Technology Council, I discussed the central role of corporate culture as the enabler for companies to fully embrace digital transformation. Before undergoing a digital transformation of any kind – whether it be implementing chatbots, a machine-learning solution or an application modernization initiative -- companies must uncover…

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P-Hacking a Statistical Pitfall of Machine Learning

P-Hacking a Statistical Pitfall of Machine Learning

Digital transformation has revolutionized the way businesses operate, enabling organizations to leverage data and technology to gain insights and make better decisions. Machine learning, a subset of artificial intelligence, has emerged as a powerful tool for analyzing data and making predictions. However, as with any statistical technique, machine learning is subject to pitfalls, one of…

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Predicting Member Churn for Healthcare Insurance

Predicting Member Churn for Healthcare Insurance

Digital transformation is sweeping across all industries, including healthcare and insurance. One area where digital transformation can have a significant impact is in predicting member churn. Member churn, also known as member attrition, is a problem for healthcare insurance companies because it can lead to revenue loss, reduced customer satisfaction, and increased marketing expenses. In…

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