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A group of people at MIT developed the first chatbot, known as “the mother of chatbots'' Eliza. Though different from today’s chatbot, it served its purpose of imitating human-like interactions, by using a model known as the decision tree. Nowadays, chatbots, at their root, are a form of Artificial Intelligence capable of answering frequent questions…
Imagine entering a movie theater to watch the latest blockbuster. As soon as it’s over, another movie immediately begins and hooks you from the start. Once that one is over, a voice-over directs you to the film playing one door down, where another intriguing movie is about to begin. Before you know it, you’ve spent…
When working on artificial intelligence models, you may feel like you are standing on the shoulders of giants. Improve machine learning models is one of the most challenging tasks for a data scientist and it requires a lot of experimentation and testing. Different optimization techniques can be applied to different types of models. For example,…
Improving the customer experience and creating impact with products centered around human values require organizations to move beyond traditional data and analytics strategies to lay the foundation for insights-driven change. To build an organization that maximizes the values of multidisciplinary teams, diverse data sources and omni-channel support, it’s important to strip the insight-generation process to…
The benefits of AI are all around us, but the real driver to its success is the data that fuels it. This is a topic I recently explored in the Forbes Technology Council blog. As I mentioned in it, the tendency to shortchange the data is a fairly universal problem that often results in misleading…
Artificial Intelligence is the driving force behind the creation of innovative products like autonomous vehicles and chatbots. Recent advancements in Natural Language Processing (NLP) have made chatbots, also referred to as virtual assistants, a great option for improving the customer experience. Answering frequently asked questions, filing claims, checking the status of an order and getting…
In the past half-decade in Puerto Rico, we have had our fair share of catastrophic events such as hurricanes and earthquakes. These events have left significant parts of the population without power for extended periods of time, often ranging from days to weeks, or even months.
As society becomes ever more connected and reliant on…
The Era of Digital Transformation
Digital transformation is the disruption of business through digital technologies, changing how a business operates and delivers value to customers.
For the past few years, digital transformation has been a key item on the agendas of CxOs everywhere. We’ve been explaining to our clients what digital transformation means and its…
Assessing Organizational Readiness
Managing data science teams requires a skillset very different from what may be required when leading other teams in the technology industry. This is because, unlike other areas, the scientific process that drives artificial intelligence (AI) innovation can introduce a whole new level of uncertainty and perceived chaos, which very few organizations…
Sometimes it can be difficult to fairly compare different object detectors. After all, no single object detector can fit every data model. Understanding the data can give us a sense of direction in terms of what architectures to use. Recently, I set out to test which models or strategies could be used to improve the…