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Dana Montenegro
Innovation Accelerator Service Design

A Deep Dive into the Intersection of Data, AI, and Human-Centered Design 

Summary: U.S. Census Data Symposium discussion included Wovenware’s Service Design lead. Table of Contents Data: The New Oil Fueling Puerto Rico’s AI Ascent  Placing People at the Heart of Technology   Solving Problems by Looking Upstream   Dana Montenegro, the Chief Design Officer at Wovenware, recently delivered a captivating keynote address at the U.S. Census Data Symposium.…
November 6, 20230Comments

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Business Digital Transformation Digital Transformation Service Design

How Companies Strategically Spend on Digital Transformation in a Weakening Economy

Summary: This blog explores how companies are striving to spend wisely and continue their digital transformation goals by prioritizing practicality and making informed technology investments. Table of Contents Understanding the Impact of a Weakening Economy Prioritizing Customer Experience Enhancement Shifting Tech Spend Priorities Cloud Subscriptions: A Focus on Cost Optimization Automation and AI: Boosting Productivity…
June 28, 20230Comments

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airline software modernization
Digital Transformation Industries Transportation

Modernizing Airline Industry Software: A Gradual Approach

Summary - In this article, we’ll discuss the challenges faced by the airline industry due to legacy software, emphasizing the need for modernizing software as a safer and more sustainable approach to achieving digital transformation. Examples from airlines such as United Airlines and Air France are provided, highlighting the benefits of modernizing systems through cloud-based…
May 18, 20230Comments

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SBA Panel to Commemorate National Hispanic Heritage Month
Events Wovenware

SBA Panel to Commemorate National Hispanic Heritage Month

SBA Celebrates Latinx Entrepreneurship: Excellence & Pride I was honored to be invited to speak at a series of panel discussions held by the U.S. Small Business Administration to commemorate National Hispanic Heritage Month. Moderators, Mark Madrid and Bibi Hidalgo, introduced the guest speaker, administrator Guzman, the first Latina appointed by the president to run…
November 15, 20210Comments

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Design Thinking: The First Step to True Digital Transformation
Digital Transformation Prototype Labs Service Design

Design Thinking: The First Step to True Digital Transformation

“Too much emphasis on digital can steer the conversation in a dangerous direction, because when it comes to digital transformation and design thinking, digital is not the answer; transformation is.” This is a line from research scientist, George Westerman that got me thinking and resulted in an article I wrote for CMS Wire. The true…
November 7, 20210Comments

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Turnover Problem - Wovenware
Digital Transformation Service Design

Digital Transformation Doesn’t Need to Fall to Great Resignation

Five Tips for Addressing Great Resignation Head On The pandemic continues to wreak havoc on businesses everywhere. We’re well aware of great resignation in the warehouse, and restaurants that are forced to reduce their hours because there’s simply not enough staff to keep the kitchens open. The problem, however, is not confined to these markets…
October 4, 20210Comments

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